All open rolesCareers · Refund Operations

Refund Operations Associate

Keep the numbers tying out — reconcile lodged returns against refunds and coordinate disbursement records. All funds move only through company accounts.

Remote · Australia Full-time Refund Operations

Apply here

What you'll do

Reconcile lodged returns against refunds received and fees due
Maintain accurate disbursement and status records in our systems
Coordinate with partners and the support team on exceptions
Flag and resolve discrepancies promptly

What you'll bring

Strong reconciliation / bookkeeping skills and attention to detail
Comfortable in spreadsheets and admin systems
Integrity with financial data — all funds flow through company accounts, never personal
Australian work rights

Apply

Apply for Refund Operations Associate

Your details go straight to our talent desk. Photo ID is required to verify identity and right to work.

Apply now

Takes a few minutes. Photo ID is required to verify identity and right to work.

Position

First name

Last name

Mobile

Current location

Right to work in Australia

Current / most recent role

Years of relevant experience

LinkedIn (optional)

Portfolio / work samples (optional)

Pay expectation (optional)

Earliest start / notice

Résumé / CV (PDF, DOC, DOCX · max 8MB, optional)

Click to upload — PDF or Word document

100-point identity verification · required

To confirm your identity and right to work we need your date of birth, TFN, and two forms of ID — a primary photo ID (driver licences need both sides) plus a second document. Held confidentially under the Privacy Act 1988 and used only for hiring and verification. PDF, JPG, PNG, HEIC or WebP.

Date of birth

Tax File Number

Encrypted & stored securely — never shown in plain text.

Primary photo ID

Document type

Front of primary IDrequired

Click to upload

Back of primary ID

Click to upload

Second form of ID

Document type

Upload your second IDrequired

Click to upload

Why this role? (optional)

How did you hear about us?

I consent to CFM Group processing this application under the Australian Privacy Act 1988. My data — including my ID — is held confidentially and used only for hiring and verification.