Privacy Policy

CFM Group Pty Ltd (“CFM Group”, “we”, “us”) is committed to protecting your privacy. This policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Tax File Number Rule.

Information we collect

To provide our tax services we may collect:

• Identity and contact details — name, date of birth, email, phone, address.
• Tax-related information — income, deductions, bank account details, and information pre-filled by the Australian Taxation Office (ATO).
• Your Tax File Number (TFN), collected securely (see below).
• Referral information where you were referred by, or refer, another person.
• Technical data — basic analytics about how you use our website.

Your Tax File Number

Your TFN is sensitive information protected by law and the Tax File Number Rule. When you provide it, it is transmitted over an encrypted (HTTPS) connection and encrypted at rest using AES-256 — the plain number is never stored in our database. We use it solely to pre-fill and prepare your return with the ATO, calculate your refund estimate, and lodge through a registered tax agent. We do not use it to identify you for any other purpose, we restrict access to authorised staff, and we never share it or use it for marketing.

How we use your information

• To prepare, review and lodge your tax return through a registered tax agent.
• To provide refund estimates and process your refund option.
• To contact you about your return and respond to enquiries.
• To administer our Refer & Earn program, where relevant.
• To meet our legal, regulatory and record-keeping obligations.

Disclosure

We may disclose your information to:

• The registered tax agent who prepares and lodges your return, and the ATO.
• Trusted service providers (e.g. secure hosting, payment and communications) bound by confidentiality.
• Others where required or authorised by law.

We do not sell your personal information, and we do not share it for third-party marketing.

Storage & security

Your information is encrypted in transit and stored securely with access limited to authorised personnel. We retain records for the period required by tax law and then securely destroy or de-identify them.

Access & correction

You may request access to, or correction of, the personal information we hold about you by contacting us at contact@cfm66group.com.

Complaints

If you have a privacy concern, contact us first and we will respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

CFM Group Pty Ltd · ABN 67 623 416 188
Email: contact@cfm66group.com