Terms & Conditions

These terms govern your use of the tax services offered by CFM Group Pty Ltd(“CFM Group”). By submitting your details or using our services, you agree to these terms.

Our service

CFM Group is a tax-refund referral service. We help you start your return online, then connect you with an independent registered tax agent (registered with the Tax Practitioners Board) who reviews and lodges it. CFM Group is not itself a registered tax agent. We collect your details, help you obtain a refund estimate, and facilitate the connection; nothing is lodged without your authorisation to the agent.

Fees

• Our fees are disclosed before your return is lodged and confirmed by the tax agent.
• Standard: the fee is paid upfront.
• $0 upfront: our fee plus a small admin charge is deducted from your refund once the ATO pays it. This option requires an estimated refund large enough to cover the fees.
• Fees are quoted excluding GST unless stated otherwise.

Same-day / advance option

Where offered and where you are eligible, a same-day amount (up to $1,000) is an advance against your assessed refund, funded by our registered tax-agent partner and repaid from your refund when the ATO processes it. Eligibility criteria apply. It is not available where you have ATO, Centrelink or child-support debts, outstanding prior-year returns, or are bankrupt. Approval is at the provider's discretion.

Refund estimates & outcomes

Any refund estimate is indicative only. The final outcome is determined solely by the ATO and depends on your circumstances. The ATO may adjust your assessment or offset your refund against existing debts. We do not guarantee any particular refund amount. We do guarantee that, once you approve, your return will be lodged within 7 days.

Your responsibilities

• Provide complete, accurate and truthful information.
• Disclose all assessable income and only claim deductions you are entitled to.
• Respond promptly to requests for information needed to lodge your return.

You are responsible for the accuracy of the information you provide. Penalties imposed by the ATO for incorrect or incomplete information you supply are your responsibility.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to re-supplying the service or the cost of doing so. We are not liable for delays caused by the ATO or by incomplete information provided by you.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Contact us

CFM Group Pty Ltd · ABN 67 623 416 188
Email: contact@cfm66group.com